WATER & SEWER

The City of Lancaster owns, operates and maintains two drinking water treatment facilities that provide drinking water for over 110,000 people in the Lancaster area through approximately 43,000 taps. See the tabs below for more information.

 

SEWER BACKUPS & OVERFLOW

The property owner is responsible for hiring a licensed plumber to clear any blockages or repair any damage to private laterals.  Property owners are responsible for their sewer laterals up to the point of connection with the city owned main.  Tenants should report any problems with sewage directly to their landlord for correction.  The city will not clear any private lines.  A permit must be obtained by a city licensed master plumber for repairing damaged lines. For problems with common, private lines that serve multiple properties, all property owners served by that line are required to jointly participate in the clearing of the common line.

CONTACT INFO

WATER (7 am to 3:30 pm)

(717) 291-4820

 

WATER (After Hours)

(717) 291-4816

 

SEWER (7 am to 3:30 pm)

(717) 291-4825

 

SEWER (After Hours)

(717) 989-3727

Current Water Quality Reports

Click the buttons below to view the most recent water quality report and annual water analysis.
Documents & Resources
Latest News
Frequently Asked Questions
Documents & Resources
Latest News
Water Customers Asked to Conserve Water Bureau of Water Department of Public Works
Dirt and debris in the Conestoga and Susquehanna Rivers following Hurricane Ida has affected water p…
Boil Water Advisory Lifted – Parkside Lane Bureau of Water
DRINKING WATER PROBLEM CORRECTEDBOIL WATER ADVISORY LIFTED: WATER IS SAFE TO DRINK.
Boil Water Advisory – Parkside Lane Bureau of Water
DRINKING WATER WARNINGBOIL YOUR WATER BEFORE USING …
Boil Water Advisory Lifted – N. Duke, E. Orange, & N. Queen Streets Bureau of Water
DRINKING WATER PROBLEM CORRECTEDBOIL WATER ADVISORY LIFTED: WATER IS SAFE TO DRINK.
Boil Water Advisory – N. Duke, E. Orange, & N. Queen Streets Bureau of Water
DRINKING WATER WARNINGBOIL YOUR WATER BEFORE USING …
City of Lancaster to Repair Leak, Customers Asked to Curtail Water Usage Bureau of Water Department of Public Works
City of Lancaster water customers are being asked to voluntarily curtail water usage beginning at 10…
Boil Water Advisory Lifted – N. Lime & E. Walnut St. Bureau of Water
DRINKING WATER PROBLEM CORRECTEDBOIL WATER ADVISORY LIFTED: WATER IS SAFE TO DRINK.Este info…
Boil Water Advisory – N. Lime & E. Walnut St. Bureau of Water
DRINKING WATER WARNINGBOIL YOUR WATER BEFORE USING …
Spring Flushing Bureau of Water Department of Public Works
The City of Lancaster Department of Public Works will be performing a thorough flushing of…
City of Lancaster to Use Notification Lights to Warn Public About Combined Sewer Overflows Bureau of Wastewater Operations
Beginning this month, the City of Lancaster will alert the public of combined sewer overflow (CSO) e…
Valve Exercise Notification Bureau of Water Department of Public Works
The City of Lancaster Bureau of Water will be exercising valves on their Large Reservoir. This will…
Boil Water Advisory Lifted – Lancaster Ave. & W. Walnut St. Bureau of Water
DRINKING WATER PROBLEM CORRECTED BOIL WATER ADV…
Boil Water Advisory Lifted – N. Queen St. Bureau of Water
DRINKING WATER PROBLEM CORRECTED BOIL WATER ADV…
Boil Water Advisory – Lancaster Ave. & W. Walnut St. Bureau of Water
BOIL WATER ADVISORY IS ISSUED FOR:
Boil Water Advisory – N. Queen St. Bureau of Water
BOIL YOUR WATER BEFORE USING
Fall Flushing Bureau of Water Department of Public Works
The City of Lancaster Department of Public Works will perform a flushing of the extremities of the d…
Boil Water Advisory Lifted – East Frederick Street Bureau of Water
DRINKING WATER PROBLEM CORRECTED BOIL WATER ADV…
Boil Water Advisory – East Frederick Street Bureau of Water
BOIL YOUR WATER BEFORE USING
Boil Water Advisory Lifted: Big Bend Road Bureau of Water
DRINKING WATER PROBLEM CORRECTED BOIL WATER ADV…
Boil Water Advisory – 500 Block of Big Bend Road Area Bureau of Water
BOIL YOUR WATER BEFORE USING
Boil Water Advisory: 100 Block of N. Broad Street Bureau of Water Department of Public Works
DRINKING WATER WARNINGBOIL YOUR WATER BEFORE USING
Boil Water Advisory – Sherry Lane Area Bureau of Water Department of Public Works
DRINKING WATER WARNINGBOIL YOUR WATER BEFORE USING
Boil Water Advisory Lifted – W. King Street Bureau of Water
As of Friday, February 28, 2020 at 7:25 AM, the boil water advisory has been lifted for customers re…
Boil Water Advisory – West King Street Bureau of Water Department of Public Works
On Wednesday, February 26, 2020, the City of Lancaster Water Department issued a boil water advisory…
Water Meter Service Upgrade Letter Bureau of Water
The City of Lancaster is in the process of upgrading our water meter technology to Itron smart meters, which allow for readin…
How to Prevent Frozen Water Pipes Bureau of Water
With low temperatures in the single digits, we’ve received a slew of calls about frozen water pipes. Here are some tips to…
Frequently Asked Questions