What We Do

Lancaster City’s Bureau of Human Resources is the central office responsible for the administrative support to all City employees for personnel matters. Extensive record keeping is necessary to track benefits and personnel actions. The Bureau is also responsible for administering and providing information on pension benefits, payroll changes, life and medical insurance benefits, worker’s compensation and deferred and salary compensation. The Bureau oversees the City’s labor relations efforts including labor negotiations, labor contract administration and grievance procedures.



Services We Provide

General Contact Info


120 N. Duke St.
Lancaster, PA 17602


Office hours

Monday – Friday
8:30 a.m. 5 p.m.



(717) 291-4720



(717) 291-4713


Associated Boards, Commissions & Authorities

Who We Are
Documents & Resources
Latest News
Who We Are
Sharon Allen-Spann
Leadership Development & Diversity Manager
Angie Papavasilion
Bureau Chief, Human Resources
Sara Burcin
Human Resources Business Partner, Health & Wellness
Cameron Kane
Human Resources Business Partner
Documents & Resources
Latest News
Creating an Inclusive Culture: The City of Lancaster’s Diversity, Equity, & Inclusion Efforts Administrative Services Bureau of Human Resources Mayor’s Office
The City of Lancaster is one of the most diverse cities of its size nationwide. It is a stated go…
Employee Spotlight: Crossing Guard Patricia Esh Administrative Services Bureau of Human Resources Bureau of Police Department of Public Safety
“It never hurts to make a little extra money,” said school crossing guard Patricia Esh. Esh started as a school crossing gu…