In accordance with the requirement of Title II of the Americans with Disabilities Act of 1990 (ADA), the City of Lancaster will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities.
Employment: The City of Lancaster does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.
Effective Communication: The City of Lancaster will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City of Lancaster’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
Modifications to Policies and Procedures: The City of Lancaster will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with services animals are welcomed in the City of Lancaster offices, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of Lancaster, should contact the ADA Coordinator listed herein as soon as possible, but no later than 5 days before the scheduled event.
Patrick S. Hopkins – ADA Coordinator
120 North Duke Street
PO Box 1599
Lancaster, PA 17608-1599 Voice (717) 291-3556 or 717-291-4761 (TTY)
Fax (717) 291-4722; Email ADACoordinator@cityoflancasterpa.com
The ADA does not require the City of Lancaster to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
Complaints that a program, service or activity of the City of Lancaster is not accessible to persons with disabilities should be directed to the ADA Coordinator.
The City of Lancaster will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.